Shipping policy

Where We Deliver

DOVAT ships to all 50 US states, including Alaska, Hawaii, and Puerto Rico. We do not offer international shipping at this time.

Processing Your Order

Every order is processed within 1-3 business days, Monday through Friday, excluding public holidays. This is the time we need to pick, pack, and hand your dashboard phone holder to the carrier.

Shipping Options and Delivery Estimates

We currently offer one shipping method:

• Standard Shipping - $15, delivered in 7-14 business days.

Delivery windows are estimates in business days and are not guaranteed. Transit times can vary based on the carrier and destination.

Tracking Your Package

As soon as your order ships, we email a tracking number to the address you provide. Carriers used are USPS, UPS, and FedEx. You can use that number to follow your package from our door to yours.

Lost or Damaged Packages

If a package is lost in transit or arrives damaged, you must report it within 48 hours of the delivery date. Contact us at support@dovat.shop with your order number and a description of the issue. We will work with the carrier to resolve it.

Incorrect Address

Please double-check your shipping address before placing an order. DOVAT is not responsible for orders sent to an incorrect address supplied by the customer. If you realize the address is wrong, contact support immediately at support@dovat.shop. We will try to correct it before dispatch, but once the package is with the carrier, we cannot intercept it.

For any shipping question, email support@dovat.shop. We are here to help.